Based on public reviews and response behavior.
600 reviews over 302 days (about 60 per month). Busiest month: 13% of reviews.
Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.2%, over 1,998 ranked companies · benchmark 5 Oct 2026
Score
68.6
Industry average 62.9
5.7 above average
Rating
4.50
Industry average 4.27
0.23 above average
Reply rate
—
Industry average 49.2%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 15% negative
Covering September 2024 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,998 ranked companies in Finance & Insurance (benchmark 5 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 84% of reviews against an industry average of 49%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Customer Support" is the strongest recurring theme in the reviews: 447 mentions with a sentiment score of 85.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
