Customereye

Ever-Pretty

Apparel & Fashion • United Stateswww.ever-pretty.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

49/100
+6.0 vs. last month3.86 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#220of 330
Top 67% · Mid Pack
#1 (best)#330 (worst)
#218Peer
#219Peer
#220This company
#221Peer
#222Peer

Overall Customer Sentiment

Mid Pack

73% of reviews positive, 26% negative

73%
positive
  • Positive73%
  • Neutral1%
  • Negative26%

Sentiment Balance

Covering October 2024 — 24 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
17.9%
Delivery Shipping
16.0%
Customer Support
14.9%
Product Quality
12.5%
Response Speed
9.2%

Most feedback concerns Loyalty.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM25/100
25/100
signal score
  • •Built from a negative-review share of 29.3% across this company's analyzed reviews.
  • •3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating
5★
61.8%
4★
9.7%
3★
2.7%
2★
4.0%
1★
21.8%

Based on 600 analyzed reviews. Sentiment is improving: 81.0% of reviews in the last three months were positive, compared with 63.3% in the three months before that.

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