Based on public reviews and response behavior.
100 reviews over 1,187 days (about 2.6 per month). Busiest month: 11% of reviews. Languages: en 100%.
Apparel & Fashion average: score 63.2, rating 4.26 stars, reply rate 39.1%, over 1,859 ranked companies · benchmark 9 Oct 2026
Score
53.1
Industry average 63.2
10.1 below average
Rating
4.54
Industry average 4.26
0.28 above average
Reply rate
—
Industry average 39.1%
not measured
Among ranked Apparel & Fashion companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 23% negative
Covering December 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,859 ranked companies in Apparel & Fashion (benchmark 9 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.471 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.242). Review the worst months in the trend data to identify specific operational or product issues.
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