Professional Certification & Skills • United Kingdomwww.essentialnails.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 2,388 days (about 1.3 per month). Busiest month: 13% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Professional Certification & Skills average: score 71.9, rating 4.63 stars, reply rate 43.8%, over 967 ranked companies · benchmark 30 Oct 2026
Score
57.8
Industry average 71.9
14.1 below average
Rating
4.62
Industry average 4.63
in line with average
Reply rate
—
Industry average 43.8%
not measured
Not ranked
no reviews in the last 12 months
87% of reviews positive, 13% negative
Covering March 2022 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 967 ranked companies in Professional Certification & Skills (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 7% of reviews against an industry average of 44%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 67 mentions with a sentiment score of 86.80/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
