Customereye

Emergencyfocus

Professional Certification & Skillsemergencyfocus.net

Review data last updated .

Based on public reviews and response behavior.

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120 reviews over 347 days (about 11 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

58/100
4.85 ★ average rating · 120 reviews
58/100 from 120 reviews over 11 months, moderate confidence.

Professional Certification & Skills average: score 71.7, rating 4.64 stars, reply rate 42.0%, over 1,274 ranked companies · benchmark 24 Oct 2026

Score

57.7

Industry average 71.7

14.0 below average

Rating

4.85

Industry average 4.64

0.21 above average

Reply rate

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Industry average 42.0%

not measured

Competitive Performance Rank

Among ranked Professional Certification & Skills companies

#1116of 1274 ranked in Professional Certification & Skills
Top 88% · Bottom Tier
#1 (best)#1274 (worst)
#1114Peer
#1115Peer
#1116This company
#1117Peer
#1118Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral2%
  • Negative11%

Sentiment Balance

Covering September 2026 — 9 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 78% of reviews in this period, with 11% negative and 11% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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