Coached

Professional Certification & Skills • United Statescoached.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

71/100

−12.7 vs. last month4.96 ★ average rating · 547 reviews

Competitive Performance Rank

Among fully-analyzed Professional Certification & Skills companies

#36of 281

Top 13% · Top Tier

#1 (best)#281 (worst)

#34Peer

#35Peer

#36This company

#37Peer

#38Peer

Overall Customer Sentiment

Category Leader

88% of reviews positive, 10% negative

88%

positive

Positive88%
Neutral2%
Negative10%

Sentiment Balance

Covering September 2024 — 35 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 542 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Communication

21.4%

Product Quality

16.8%

Customer Support

16.8%

Loyalty

16.6%

Onboarding

8.3%

Most feedback concerns Communication.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW10/100

10/100

signal score

•Built from a negative-review share of 10.4% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

5.0avg rating

5★

95.8%

4★

4.0%

3★

0.2%

2★

0.0%

1★

0.0%

Based on 547 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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