Customereye

Epson UK

Computers & Hardwarewww.epson.co.uk

Review data last updated .

Based on public reviews and response behavior.

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102 reviews over 377 days (about 8.2 per month). Busiest month: 11% of reviews. Languages: en 100%.

Overall Score

16/100
+15.1 vs. last month1.10 ★ average rating · 102 reviews
16/100 from 102 reviews over 13 months, moderate confidence.

Computers & Hardware average: score 61.9, rating 4.30 stars, reply rate 33.3%, over 271 ranked companies · benchmark 30 Oct 2026

Score

15.8

Industry average 61.9

46.1 below average

Rating

1.10

Industry average 4.30

3.20 below average

Reply rate

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Industry average 33.3%

not measured

Competitive Performance Rank

Among ranked Computers & Hardware companies

#269of 271 ranked in Computers & Hardware
Top 99% · Bottom Tierup 89 from last month
#1 (best)#271 (worst)
#267Peer
#268Peer
#269This company
#270Peer
#271Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

13% of reviews positive, 83% negative

13%
positive
  • Positive13%
  • Neutral4%
  • Negative83%

Sentiment Balance

Covering October 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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