Customereye

Store Google

Computers & Hardware • United Statesstore.google.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 153 days (about 20 per month). Busiest month: 28% of reviews. Languages: en 64%, de 13%, fr 8%.

Overall Score

13/100
Short observation window (153 days)
−17.4 vs. last month1.24 ★ average rating · 100 reviews
13/100 from 100 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Computers & Hardware average: score 61.9, rating 4.30 stars, reply rate 33.3%, over 271 ranked companies · benchmark 30 Oct 2026

Score

12.7

Industry average 61.9

49.2 below average

Rating

1.24

Industry average 4.30

3.06 below average

Reply rate

—

Industry average 33.3%

not measured

Competitive Performance Rank

Among ranked Computers & Hardware companies

#271of 271 ranked in Computers & Hardware
Top 100% · Bottom Tierdown 23 from last month
#1 (best)#271 (worst)
#267Peer
#268Peer
#269Peer
#270Peer
#271This company

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

13% of reviews positive, 87% negative

13%
positive
  • Positive13%
  • Neutral1%
  • Negative87%

Sentiment Balance

Covering August 2026 — 6 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Delivery Shipping
Hidden
Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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