Based on public reviews and response behavior.
909 reviews over 270 days (about 102 per month). Busiest month: 24% of reviews. Languages: en 63%, unknown 31%, fr 2%.
Gaming & Esports average: score 59.0, rating 4.16 stars, reply rate 25.6%, over 1,050 ranked companies · benchmark 23 Oct 2026
Score
40.5
Industry average 59.0
18.5 below average
Rating
1.92
Industry average 4.16
2.24 below average
Reply rate
—
Industry average 25.6%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
25% of reviews positive, 74% negative
Covering August 2026 — 179 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 78% negative and 2% neutral.
Share of theme mentions
Themes extracted from 909 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,050 ranked companies in Gaming & Esports (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around product quality scores -0.262 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 40.5 sits in the bottom quarter of about 1,200 ranked Gaming & Esports companies (25th percentile: 49, median: 59). The weakest topic and the reply rate are the two levers that move this score fastest.
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