MM2Store

Gaming & Esports • United Statesmm2market.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

+25.0 vs. last month4.44 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#194of 259

Top 75% · Mid Pack

#1 (best)#259 (worst)

#192Peer

#193Peer

#194This company

#195Peer

#196Peer

Overall Customer Sentiment

Mid Pack

70% of reviews positive, 27% negative

70%

positive

Positive70%
Neutral3%
Negative27%

Sentiment Balance

Covering July 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 590 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

22.9%

Delivery Shipping

14.8%

Loyalty

12.7%

Customer Support

12.7%

Pricing

11.5%

Most feedback concerns Response Speed.

The most common complaint theme is Problem Resolution, making up 3.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH67/100

67/100

signal score

•Built from a negative-review share of 39.7% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.4avg rating

5★

76.5%

4★

9.5%

3★

3.7%

2★

2.3%

1★

8.0%

Based on 600 analyzed reviews. Sentiment is slipping: 35.7% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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