Customereye

Energy Assessor Solutions

Energy & Utilitieswww.energyassessorsolutions.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 919 days (about 3.3 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

56/100
5.00 ★ average rating · 100 reviews
56/100 from 100 reviews over 13 months, moderate confidence.

Energy & Utilities average: score 65.6, rating 4.22 stars, reply rate 46.3%, over 695 ranked companies · benchmark 25 Oct 2026

Score

56.3

Industry average 65.6

9.3 below average

Rating

5.00

Industry average 4.22

0.78 above average

Reply rate

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Industry average 46.3%

not measured

Competitive Performance Rank

Among ranked Energy & Utilities companies

#514of 695 ranked in Energy & Utilities
Top 74% · Mid Pack
#1 (best)#695 (worst)
#512Peer
#513Peer
#514This company
#515Peer
#516Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

88% of reviews positive, 11% negative

88%
positive
  • Positive88%
  • Neutral1%
  • Negative11%

Sentiment Balance

Covering June 2025 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Response Speed
Hidden
Customer Support
Hidden
Loyalty
Hidden
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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