General Retail & Marketplaces • United Stateswww.empressmimi.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 668 days (about 4.6 per month). Busiest month: 8% of reviews. Languages: en 100%.
General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026
Score
72.7
Industry average 64.6
8.1 above average
Rating
4.52
Industry average 4.29
0.23 above average
Reply rate
—
Industry average 36.9%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
86% of reviews positive, 13% negative
Covering June 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,402 ranked companies in General Retail & Marketplaces (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 13% of reviews against an industry average of 37%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 75 mentions with a sentiment score of 88.65/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
