Health Service Discounts

General Retail & Marketplaces • United Kingdomhealthservicediscounts.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

65/100

+10.4 vs. last month4.33 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#51of 359

Top 14% · Top Tier

#1 (best)#359 (worst)

#49Peer

#50Peer

#51This company

#52Peer

#53Peer

Overall Customer Sentiment

Category Leader

76% of reviews positive, 22% negative

76%

positive

Positive76%
Neutral2%
Negative22%

Sentiment Balance

Covering November 2024 — 38 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 84% of reviews in this period, with 11% negative and 5% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

24.0%

Loyalty

17.0%

Customer Support

16.9%

Onboarding

12.1%

Pricing

11.0%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 5.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100

37/100

signal score

•Built from a negative-review share of 35.3% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.3avg rating

5★

71.8%

4★

8.7%

3★

7.8%

2★

3.8%

1★

7.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 89.2% of reviews in the last three months were positive, compared with 86.1% in the three months before that.

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