Based on public reviews and response behavior.
52 reviews over 2,192 days (about 0.7 per month). Busiest month: 8% of reviews. Languages: en 100%.
Shipping & Delivery average: score 53.2, rating 3.55 stars, reply rate 33.0%, over 614 ranked companies · benchmark 21 Oct 2026
Score
22.0
Industry average 53.2
31.2 below average
Rating
1.88
Industry average 3.55
1.67 below average
Reply rate
—
Industry average 33.0%
not measured
Among ranked Shipping & Delivery companies
Only companies with enough recent, scoreable reviews are ranked.
27% of reviews positive, 73% negative
Covering May 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 52 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 614 ranked companies in Shipping & Delivery (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around customer support scores -0.235 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.311). Review the worst months in the trend data to identify specific operational or product issues.
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