Based on public reviews and response behavior.
200 reviews over 47 days (about 130 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 100%.
Media & Content average: score 60.5, rating 4.02 stars, reply rate 31.2%, over 776 ranked companies · benchmark 30 Oct 2026
Score
69.0
Industry average 60.5
8.5 above average
Rating
4.76
Industry average 4.02
0.74 above average
Reply rate
—
Industry average 31.2%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 23% negative
Covering September 2026 — 74 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 74% of reviews in this period, with 23% negative and 3% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 200 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 776 ranked companies in Media & Content (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 31%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Delivery Shipping" is the strongest recurring theme in the reviews: 134 mentions with a sentiment score of 76.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99
