Customereye

Ancestry.com.au

Media & Contentwww.ancestry.com.au

Review data last updated .

Based on public reviews and response behavior.

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198 reviews over 97 days (about 62 per month). Busiest month: 66% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

69/100
Short observation window (97 days)
+6.6 vs. last month4.17 ★ average rating · 198 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#87of 377
Top 23% · Top Tier
#1 (best)#377 (worst)
#85Peer
#86Peer
#87This company
#88Peer
#89Peer

21 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Category Leader

61% of reviews positive, 36% negative

61%
positive
  • Positive61%
  • Neutral3%
  • Negative36%

Sentiment Balance

Covering September 2026 — 10 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 70% of reviews in this period, with 30% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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