Based on public reviews and response behavior.
200 reviews over 218 days (about 28 per month). Busiest month: 27% of reviews. Languages: en 100%.
Media & Content average: score 60.5, rating 4.02 stars, reply rate 31.2%, over 776 ranked companies · benchmark 30 Oct 2026
Score
68.8
Industry average 60.5
8.3 above average
Rating
2.95
Industry average 4.02
1.07 below average
Reply rate
—
Industry average 31.2%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
50% of reviews positive, 49% negative
Covering September 2026 — 54 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 44% negative and 0% neutral.
Share of theme mentions
Themes from the 200 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 776 ranked companies in Media & Content (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.344 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 90% of reviews against an industry average of 31%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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