Customereye

Ecotricity

Energy & Utilitieswww.ecotricity.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 87 days (about 35 per month). Busiest month: 35% of reviews. Languages: en 98%, unknown 2%.

Overall Score

71/100
Short observation window (87 days)
+1.0 vs. last month4.28 ★ average rating · 100 reviews

Competitive Performance Rank

Among fully-analyzed Energy & Utilities companies

#228of 643
Top 35% · Upper Half
#1 (best)#643 (worst)
#226Peer
#227Peer
#228This company
#229Peer
#230Peer

63 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

80% of reviews positive, 19% negative

80%
positive
  • Positive80%
  • Neutral1%
  • Negative19%

Sentiment Balance

Covering August 2026 — 28 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 14% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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