Ecohome Insulation

Construction & Industrial • United Kingdomwww.ecohome-insulation.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

+31.2 vs. last month4.83 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#204of 404

Top 50% · Mid Pack

#1 (best)#404 (worst)

#202Peer

#203Peer

#204This company

#205Peer

#206Peer

Overall Customer Sentiment

Mid Pack

82% of reviews positive, 15% negative

82%

positive

Positive82%
Neutral3%
Negative15%

Sentiment Balance

Covering October 2024 — 16 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.5%

Product Quality

16.2%

Customer Support

13.3%

Response Speed

13.2%

Onboarding

10.9%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100

20/100

signal score

•Built from a negative-review share of 19.7% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

89.8%

4★

6.8%

3★

1.2%

2★

0.7%

1★

1.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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