Construction & Industrial • United Kingdomstonecrete-direct.co.uk
Review data last updated .
Based on public reviews and response behavior.
600 reviews over 1,225 days (about 15 per month). Busiest month: 5% of reviews.
Construction & Industrial average: score 66.2, rating 4.55 stars, reply rate 45.1%, over 2,078 ranked companies · benchmark 12 Oct 2026
Score
56.3
Industry average 66.2
9.9 below average
Rating
4.70
Industry average 4.55
0.15 above average
Reply rate
—
Industry average 45.1%
not measured
Among ranked Construction & Industrial companies
Only companies with enough recent, scoreable reviews are ranked.
80% of reviews positive, 18% negative
Covering October 2024 — 13 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 85% of reviews in this period, with 15% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,078 ranked companies in Construction & Industrial (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 2% of reviews against an industry average of 45%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 405 mentions with a sentiment score of 80.30/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
