Customereye

EA SPORTS

Sports & Fitnesswww.easports.com

Review data last updated .

Based on public reviews and response behavior.

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609 reviews over 447 days (about 41 per month). Busiest month: 83% of reviews — one month dominates this sample. Languages: en 91%, de 4%, it 2%.

Overall Score

51/100
+46.8 vs. last month3.40 ★ average rating · 609 reviews
51/100 from 609 reviews over 5 months, high confidence. one month holds 83% of the reviews.

Sports & Fitness average: score 63.4, rating 4.32 stars, reply rate 31.1%, over 1,494 ranked companies · benchmark 17 Oct 2026

Score

51.4

Industry average 63.4

12.0 below average

Rating

3.40

Industry average 4.32

0.92 below average

Reply rate

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Industry average 31.1%

not measured

Competitive Performance Rank

Among ranked Sports & Fitness companies

#1222of 1494 ranked in Sports & Fitness
Top 82% · Bottom Tierup 75 from last month
#1 (best)#1494 (worst)
#1220Peer
#1221Peer
#1222This company
#1223Peer
#1224Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

50% of reviews positive, 48% negative

50%
positive
  • Positive50%
  • Neutral2%
  • Negative48%

Sentiment Balance

Covering August 2026 — 505 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 42% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Product Quality
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Loyalty
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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