Customereye

Earache Records

Media & Contentwww.earache.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 585 days (about 5.2 per month). Busiest month: 15% of reviews. Languages: en 98%, nl 2%.

Overall Score

76/100
−16.7 vs. last month4.09 ★ average rating · 100 reviews
76/100 from 100 reviews over 11 months, moderate confidence.

Media & Content average: score 60.8, rating 4.08 stars, reply rate 32.6%, over 1,071 ranked companies · benchmark 7 Oct 2026

Score

75.8

Industry average 60.8

15.0 above average

Rating

4.09

Industry average 4.08

in line with average

Reply rate

—

Industry average 32.6%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#217of 1071 ranked in Media & Content
Top 20% · Top Tier
#1 (best)#1071 (worst)
#215Peer
#216Peer
#217This company
#218Peer
#219Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

66% of reviews positive, 34% negative

66%
positive
  • Positive66%
  • Neutral0%
  • Negative34%

Sentiment Balance

Covering September 2026 — 8 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Response Speed
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Product Quality
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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