Egifter

Media & Content • USegifter.com

Review data last updated July 2, 2026.

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Based on public reviews and response behavior.

Overall Score

77/100

−5.7 vs. last month3.92 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#2of 172

Top 1% · Top Tier

#1 (best)#172 (worst)

#1Peer

#2This company

#3Peer

#4Peer

#5Peer

Overall Customer Sentiment

Category Leader

62% of reviews positive, 37% negative

62%

positive

Positive62%
Neutral2%
Negative37%

Sentiment Balance

Covering October 2024 — 13 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 553 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

19.5%

Response Speed

17.8%

Delivery Shipping

11.9%

Product Quality

10.8%

Customer Support

10.1%

Most feedback concerns Onboarding.

The most common complaint theme is Delivery Shipping, making up 11.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM47/100

47/100

signal score

•Built from a negative-review share of 36.5% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

66.2%

4★

5.8%

3★

2.7%

2★

4.0%

1★

21.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 81.8% of reviews in the last three months were positive, compared with 77.8% in the three months before that.

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