Customereye

Driver Easy

Software & Web Services • Hong Kongwww.drivereasy.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 289 days (about 11 per month). Busiest month: 36% of reviews. Languages: en 54%, de 16%, unknown 9%.

Overall Score

48/100
−33.3 vs. last month4.39 ★ average rating · 100 reviews
48/100 from 100 reviews over 9 months, moderate confidence.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,145 ranked companies · benchmark 24 Oct 2026

Score

47.8

Industry average 61.8

14.0 below average

Rating

4.39

Industry average 4.15

0.24 above average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2642of 3145 ranked in Software & Web Services
Top 84% · Bottom Tierdown 738 from last month
#1 (best)#3145 (worst)
#2640Peer
#2641Peer
#2642This company
#2643Peer
#2644Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

69% of reviews positive, 30% negative

69%
positive
  • Positive69%
  • Neutral1%
  • Negative30%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Onboarding
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Problem Resolution
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Communication
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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