Customereye

Solis

Software & Web Services • United Statesskyroam.com

Review data last updated .

Based on public reviews and response behavior.

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731 reviews.

Overall Score

48/100
−33.3 vs. last month3.96 ★ average rating · 731 reviews
48/100 from 731 reviews, high confidence.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,145 ranked companies · benchmark 24 Oct 2026

Score

47.8

Industry average 61.8

14.0 below average

Rating

3.96

Industry average 4.15

0.19 below average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2639of 3145 ranked in Software & Web Services
Top 84% · Bottom Tierdown 677 from last month
#1 (best)#3145 (worst)
#2637Peer
#2638Peer
#2639This company
#2640Peer
#2641Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

72% of reviews positive, 27% negative

72%
positive
  • Positive72%
  • Neutral1%
  • Negative27%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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