Solis

Software & Web Services • United Statesskyroam.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

48/100

−33.3 vs. last month3.96 ★ average rating · 731 reviews

Competitive Performance Rank

Among fully-analyzed Software & Web Services companies

#249of 363

Top 69% · Mid Pack

#1 (best)#363 (worst)

#247Peer

#248Peer

#249This company

#250Peer

#251Peer

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 27% negative

72%

positive

Positive72%
Neutral1%
Negative27%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 692 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

19.8%

Product Quality

13.5%

Loyalty

12.6%

Problem Resolution

12.2%

Communication

10.3%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 7.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH62/100

62/100

signal score

•Built from a negative-review share of 26.7% across this company's analyzed reviews.
•11 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

68.4%

4★

4.9%

3★

2.2%

2★

3.4%

1★

21.1%

Based on 731 analyzed reviews. Sentiment is slipping: 75.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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