Dollar Loan Center

Finance & Insurance • United Stateswww.dontbebroke.com

Review data last updated August 14, 2026.

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Based on public reviews and response behavior.

Overall Score

69/100

−25.7 vs. last month4.75 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Finance & Insurance companies

#61of 373

Top 16% · Top Tier

#1 (best)#373 (worst)

#59Peer

#60Peer

#61This company

#62Peer

#63Peer

Overall Customer Sentiment

Category Leader

87% of reviews positive, 13% negative

87%

positive

Positive87%
Neutral1%
Negative13%

Sentiment Balance

Covering July 2026 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 994 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

33.3%

Product Quality

17.1%

Onboarding

14.6%

Response Speed

13.1%

Loyalty

10.3%

Most feedback concerns Customer Support.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW13/100

13/100

signal score

•Built from a negative-review share of 12.5% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

90.9%

4★

3.0%

3★

1.1%

2★

0.5%

1★

4.5%

Based on 1,000 analyzed reviews. Sentiment is holding steady: 73.9% of reviews in the last three months were positive, compared with 69.2% in the three months before that.

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