Discogs

Media & Content • United Stateswww.discogs.com

Review data last updated August 16, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

30/100

+6.2 vs. last month2.56 ★ average rating · 1,100 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#166of 172

Top 97% · Bottom Tier

#1 (best)#172 (worst)

#164Peer

#165Peer

#166This company

#167Peer

#168Peer

Overall Customer Sentiment

Below Average

36% of reviews positive, 63% negative

36%

positive

Positive36%
Neutral2%
Negative63%

Sentiment Balance

Covering August 2026 — 16 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 31% of reviews in this period, with 69% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 1,078 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Communication

17.6%

Problem Resolution

16.4%

Product Quality

16.3%

Loyalty

14.8%

Customer Support

7.7%

Most feedback concerns Communication.

The most common complaint theme is Communication, making up 17.6% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH86/100

86/100

signal score

•Built from a negative-review share of 62.5% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.6avg rating

5★

23.3%

4★

7.7%

3★

12.7%

2★

14.0%

1★

42.3%

Based on 1,100 analyzed reviews. Sentiment is slipping: 24.3% of reviews in the last three months were positive, compared with 34.7% in the three months before that.

Unlock full insights