Customereye

Direct Ferries

Automotive & Mobilitywww.directferries.co.uk

Review data last updated .

Based on public reviews and response behavior.

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199 reviews over 7 days (about 865 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 97%, de 2%, fr 1%.

Overall Score

48/100
Short observation window (7 days)
4.43 ★ average rating · 199 reviews

Competitive Performance Rank

Among fully-analyzed Automotive & Mobility companies

#510of 730
Top 70% · Mid Pack
#1 (best)#730 (worst)
#508Peer
#509Peer
#510This company
#511Peer
#512Peer

49 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Mid Pack

72% of reviews positive, 26% negative

72%
positive
  • Positive72%
  • Neutral2%
  • Negative26%

Sentiment Balance

Covering September 2026 — 199 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 26% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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