Based on public reviews and response behavior.
200 reviews over 283 days (about 22 per month). Busiest month: 58% of reviews — one month dominates this sample. Languages: en 98%, de 1%, fr 1%.
Automotive & Mobility average: score 63.6, rating 4.30 stars, reply rate 40.9%, over 2,198 ranked companies · benchmark 12 Oct 2026
Score
48.3
Industry average 63.6
15.3 below average
Rating
4.12
Industry average 4.30
0.18 below average
Reply rate
—
Industry average 40.9%
not measured
Among ranked Automotive & Mobility companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 27% negative
Covering October 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,198 ranked companies in Automotive & Mobility (benchmark 12 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.223 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.338). Review the worst months in the trend data to identify specific operational or product issues.
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