Customereye

DHStyles

Beauty & Wellness • United Stateswww.dhstyles.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

56/100
−8.9 vs. last month4.73 ★ average rating · 586 reviews

Competitive Performance Rank

Among fully-analyzed Beauty & Wellness companies

#181of 351
Top 52% · Mid Pack
#1 (best)#351 (worst)
#179Peer
#180Peer
#181This company
#182Peer
#183Peer

Overall Customer Sentiment

Mid Pack

87% of reviews positive, 12% negative

87%
positive
  • Positive87%
  • Neutral1%
  • Negative12%

Sentiment Balance

Covering November 2016 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 578 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2016.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Pricing
27.4%
Product Quality
23.4%
Loyalty
13.3%
Delivery Shipping
12.4%
Value For Money
10.2%

Most feedback concerns Pricing.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM26/100
26/100
signal score
  • Built from a negative-review share of 10.7% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
79.0%
4
17.6%
3
1.9%
2
0.2%
1
1.4%

Based on 586 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 33.3% in the three months before that.

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