Customereye

Lux

Beauty & Wellnessluxskin.co

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 18 days (about 169 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 98%, de 1%, es 1%.

Overall Score

56/100
Short observation window (18 days)
4.68 ★ average rating · 100 reviews
56/100 from 100 reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 100% of the reviews.

Beauty & Wellness average: score 64.6, rating 4.22 stars, reply rate 38.6%, over 2,561 ranked companies · benchmark 23 Oct 2026

Score

55.5

Industry average 64.6

9.1 below average

Rating

4.68

Industry average 4.22

0.46 above average

Reply rate

—

Industry average 38.6%

not measured

Competitive Performance Rank

Among ranked Beauty & Wellness companies

#1930of 2561 ranked in Beauty & Wellness
Top 75% · Bottom Tier
#1 (best)#2561 (worst)
#1928Peer
#1929Peer
#1930This company
#1931Peer
#1932Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering September 2026 — 100 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 13% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Onboarding
Hidden
Delivery Shipping
Hidden
Product Quality
Hidden
Hidden

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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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