Based on public reviews and response behavior.
999 reviews over 75 days (about 405 per month). Busiest month: 42% of reviews. Languages: en 87%, unknown 11%, fr 1%.
Finance & Insurance average: score 64.0, rating 4.23 stars, reply rate 47.0%, over 2,796 ranked companies · benchmark 30 Oct 2026
Score
71.5
Industry average 64.0
7.5 above average
Rating
3.89
Industry average 4.23
0.34 below average
Reply rate
—
Industry average 47.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
48% of reviews positive, 49% negative
Covering July 2026 — 173 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 56% of reviews in this period, with 42% negative and 3% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 999 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,796 ranked companies in Finance & Insurance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 100% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
"Onboarding" is the strongest recurring theme in the reviews: 280 mentions with a sentiment score of 81.10/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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