Based on public reviews and response behavior.
111 reviews over 328 days (about 10 per month). Busiest month: 20% of reviews. Languages: es 46%, en 43%, fr 7%.
Finance & Insurance average: score 63.9, rating 4.22 stars, reply rate 45.0%, over 3,264 ranked companies · benchmark 23 Oct 2026
Score
64.9
Industry average 63.9
1.0 above average
Rating
4.18
Industry average 4.22
0.04 below average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 26% negative
Covering August 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Reviews are mostly in Spanish
Share of theme mentions
Themes extracted from 111 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,264 ranked companies in Finance & Insurance (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.276 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 79% of reviews against an industry average of 43%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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