Based on public reviews and response behavior.
1,715 days of reviews, with a sparse monthly review flow. Busiest month: 18% of reviews. Languages: en 84%, unknown 11%, it 2%.
Finance & Insurance average: score 63.8, rating 4.21 stars, reply rate 46.8%, over 2,827 ranked companies · benchmark 5 Nov 2026
Score
64.9
Industry average 63.8
1.1 above average
Rating
3.94
Industry average 4.21
0.27 below average
Reply rate
—
Industry average 46.8%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 24% negative
Covering August 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,827 ranked companies in Finance & Insurance (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.602). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 80% of reviews against an industry average of 47%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
Unlock the full report — $4.99
