Gaming & Esports • United Kingdomwww.customcontrollers.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 499 days (about 6.1 per month). Busiest month: 28% of reviews. Languages: en 100%.
Gaming & Esports average: score 56.1, rating 4.12 stars, reply rate 29.4%, over 690 ranked companies · benchmark 4 Oct 2026
Score
81.8
Industry average 56.1
25.7 above average
Rating
4.17
Industry average 4.12
0.05 above average
Reply rate
—
Industry average 29.4%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 24% negative
Covering September 2025 — 11 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 690 ranked companies in Gaming & Esports (benchmark 4 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 81.8 places the company in the top quarter of about 700 ranked Gaming & Esports companies (75th percentile: 66). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
The company replies to 96% of reviews against an industry average of 29%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
