Based on public reviews and response behavior.
100 reviews over 478 days (about 6.4 per month). Busiest month: 18% of reviews. Languages: en 99%, no 1%.
Gaming & Esports average: score 57.1, rating 4.02 stars, reply rate 26.3%, over 1,228 ranked companies · benchmark 19 Oct 2026
Score
68.4
Industry average 57.1
11.3 above average
Rating
4.16
Industry average 4.02
0.14 above average
Reply rate
—
Industry average 26.3%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 28% negative
Covering September 2026 — 18 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,228 ranked companies in Gaming & Esports (benchmark 19 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.569). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 99% of reviews against an industry average of 26%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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