Customereye

Crystal Heaven London

General Retail & Marketplaceswww.crystalheavenjewellery.com

Review data last updated .

Based on public reviews and response behavior.

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158 reviews over 256 days (about 19 per month). Busiest month: 22% of reviews. Languages: en 98%, da 1%, de 1%.

Overall Score

64/100
+11.1 vs. last month4.85 ★ average rating · 158 reviews
64/100 from 158 reviews over 9 months, moderate confidence.

General Retail & Marketplaces average: score 64.8, rating 4.32 stars, reply rate 35.5%, over 3,027 ranked companies · benchmark 23 Oct 2026

Score

64.4

Industry average 64.8

0.4 below average

Rating

4.85

Industry average 4.32

0.53 above average

Reply rate

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Industry average 35.5%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#1541of 3027 ranked in General Retail & Marketplaces
Top 51% · Mid Packup 333 from last month
#1 (best)#3027 (worst)
#1539Peer
#1540Peer
#1541This company
#1542Peer
#1543Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

95% of reviews positive, 4% negative

95%
positive
  • Positive95%
  • Neutral1%
  • Negative4%

Sentiment Balance

Covering October 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Delivery Shipping
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Loyalty
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Communication
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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