Customereye

Cruise.co.uk

Travel & Hospitalitywww.cruise.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

200 reviews over 36 days (about 169 per month). Busiest month: 73% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

78/100
Short observation window (36 days)
−4.5 vs. last month4.92 ★ average rating · 200 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#18of 245
Top 7% · Top Tier
#1 (best)#245 (worst)
#16Peer
#17Peer
#18This company
#19Peer
#20Peer

10 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Category Leader

94% of reviews positive, 6% negative

94%
positive
  • Positive94%
  • Neutral0%
  • Negative6%

Sentiment Balance

Covering September 2026 — 54 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 91% of reviews in this period, with 9% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

Unlock full insights

Sign up free to view detailed data and analysis