Customereye

Sun-hat Villas & Resorts

Travel & Hospitality • United Kingdomwww.sun-hat-villas.com

Review data last updated .

Based on public reviews and response behavior.

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113 reviews over 327 days (about 11 per month). Busiest month: 28% of reviews. Languages: en 100%.

Overall Score

78/100
+4.2 vs. last month4.88 ★ average rating · 113 reviews
78/100 from 113 reviews over 8 months, moderate confidence.

Travel & Hospitality average: score 64.2, rating 4.08 stars, reply rate 42.8%, over 689 ranked companies · benchmark 30 Oct 2026

Score

77.7

Industry average 64.2

13.5 above average

Rating

4.88

Industry average 4.08

0.80 above average

Reply rate

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Industry average 42.8%

not measured

Competitive Performance Rank

Among ranked Travel & Hospitality companies

#153of 689 ranked in Travel & Hospitality
Top 22% · Top Tierup 71 from last month
#1 (best)#689 (worst)
#151Peer
#152Peer
#153This company
#154Peer
#155Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

95% of reviews positive, 5% negative

95%
positive
  • Positive95%
  • Neutral0%
  • Negative5%

Sentiment Balance

Covering September 2026 — 12 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 92% of reviews in this period, with 8% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
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Product Quality
Hidden
Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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