Customereye

CPS Fuels

Energy & Utilities • United Kingdomwww.cpsfuels.co.uk

Review data last updated .

Based on public reviews and response behavior.

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181 reviews over 145 days (about 38 per month). Busiest month: 28% of reviews. Languages: en 93%, unknown 4%, af 1%.

Overall Score

69/100
Short observation window (145 days)
−3.4 vs. last month4.43 ★ average rating · 181 reviews
69/100 from 181 reviews over 6 months, moderate confidence. trend not shown: window under six months.

Energy & Utilities average: score 66.1, rating 4.23 stars, reply rate 51.2%, over 504 ranked companies · benchmark 30 Oct 2026

Score

68.7

Industry average 66.1

2.6 above average

Rating

4.43

Industry average 4.23

0.20 above average

Reply rate

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Industry average 51.2%

not measured

Competitive Performance Rank

Among ranked Energy & Utilities companies

#249of 504 ranked in Energy & Utilities
Top 49% · Upper Halfdown 17 from last month
#1 (best)#504 (worst)
#247Peer
#248Peer
#249This company
#250Peer
#251Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

70% of reviews positive, 30% negative

70%
positive
  • Positive70%
  • Neutral0%
  • Negative30%

Sentiment Balance

Covering August 2026 — 16 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Based on 6 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Pricing
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Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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