Customereye

LifeSource Water Systems

Energy & Utilities • United Stateslifesourcewater.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

55/100
4.78 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Energy & Utilities companies

#10of 36
Top 28% · Upper Half
#1 (best)#36 (worst)
#8Peer
#9Peer
#10This company
#11Peer
#12Peer

Overall Customer Sentiment

Above Average

85% of reviews positive, 14% negative

85%
positive
  • Positive85%
  • Neutral1%
  • Negative14%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 558 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
22.5%
Customer Support
20.4%
Loyalty
16.1%
Problem Resolution
9.6%
Pricing
8.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW8/100
8/100
signal score
  • Built from a negative-review share of 16.0% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
89.5%
4
4.3%
3
3.0%
2
1.0%
1
2.2%

Based on 600 analyzed reviews. Sentiment is improving: 66.7% of reviews in the last three months were positive, compared with 57.1% in the three months before that.

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