Customereye

Utilita

Energy & Utilitieswww.utilita.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 13 days (about 234 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 95%, unknown 5%.

Overall Score

70/100
Short observation window (13 days)
4.41 ★ average rating · 100 reviews

Competitive Performance Rank

Among fully-analyzed Energy & Utilities companies

#248of 643
Top 39% · Upper Half
#1 (best)#643 (worst)
#246Peer
#247Peer
#248This company
#249Peer
#250Peer

63 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Above Average

77% of reviews positive, 21% negative

77%
positive
  • Positive77%
  • Neutral2%
  • Negative21%

Sentiment Balance

Covering August 2026 — 100 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 77% of reviews in this period, with 21% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

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