Customereye

Community Phone

Mobile & Telecomwww.communityphone.org

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 56 days (about 54 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 96%, unknown 4%.

Overall Score

70/100
Short observation window (56 days)
−10.3 vs. last month4.76 ★ average rating · 100 reviews
70/100 from 100 reviews over 2 months, moderate confidence. trend not shown: window under six months. one month holds 50% of the reviews.

Mobile & Telecom average: score 50.4, rating 3.64 stars, reply rate 36.8%, over 211 ranked companies · benchmark 16 Sept 2026

Score70.1vs 50.419.7Rating4.76vs 3.641.12Reply ratevs 36.8%

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#20of 211 ranked in Mobile & Telecom
Top 9% · Top Tier
#1 (best)#211 (worst)
#18Peer
#19Peer
#20This company
#21Peer
#22Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

78% of reviews positive, 19% negative

78%
positive
  • Positive78%
  • Neutral3%
  • Negative19%

Sentiment Balance

Covering August 2026 — 50 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 24% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 2 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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