Customereye

TelephoneJamaica

Mobile & Telecom • United Statestelephonejamaica.com

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 3,323 days (about 5.5 per month). Busiest month: 3% of reviews.

Overall Score

65/100
4.54 ★ average rating · 600 reviews
65/100 from 600 reviews over 90 months, high confidence.

Mobile & Telecom average: score 53.5, rating 3.65 stars, reply rate 35.9%, over 382 ranked companies · benchmark 6 Oct 2026

Score

65.2

Industry average 53.5

11.7 above average

Rating

4.54

Industry average 3.65

0.89 above average

Reply rate

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Industry average 35.9%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#102of 382 ranked in Mobile & Telecom
Top 27% · Upper Half
#1 (best)#382 (worst)
#100Peer
#101Peer
#102This company
#103Peer
#104Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

77% of reviews positive, 21% negative

77%
positive
  • Positive77%
  • Neutral2%
  • Negative21%

Sentiment Balance

Covering September 2024 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Communication
Hidden
Onboarding
Hidden
Hidden

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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