Customereye

RingBritain

Mobile & Telecom • United Statesringbritain.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

52/100
+25.0 vs. last month4.62 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Mobile & Telecom companies

#38of 114
Top 33% · Upper Half
#1 (best)#114 (worst)
#36Peer
#37Peer
#38This company
#39Peer
#40Peer

Overall Customer Sentiment

Above Average

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering August 2024 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 589 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
19.5%
Customer Support
17.3%
Pricing
15.3%
Loyalty
13.1%
Onboarding
10.5%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW15/100
15/100
signal score
  • Built from a negative-review share of 24.7% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
80.7%
4
10.5%
3
2.5%
2
3.0%
1
3.3%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 94.1% in the three months before that.

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