Customereye

CleverFiles

Software & Web Serviceswww.cleverfiles.com

Review data last updated .

Based on public reviews and response behavior.

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1,648 reviews over 315 days (about 159 per month). Busiest month: 30% of reviews. Languages: en 100%, es 0%, de 0%.

Overall Score

49/100
+2.0 vs. last month4.80 ★ average rating · 1,648 reviews
49/100 from 1,648 reviews over 11 months, high confidence.

Software & Web Services average: score 60.8, rating 4.09 stars, reply rate 36.0%, over 2,242 ranked companies · benchmark 30 Oct 2026

Score

49.3

Industry average 60.8

11.5 below average

Rating

4.80

Industry average 4.09

0.71 above average

Reply rate

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Industry average 36.0%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#1788of 2242 ranked in Software & Web Services
Top 80% · Bottom Tierup 59 from last month
#1 (best)#2242 (worst)
#1786Peer
#1787Peer
#1788This company
#1789Peer
#1790Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

74% of reviews positive, 23% negative

74%
positive
  • Positive74%
  • Neutral2%
  • Negative23%

Sentiment Balance

Covering August 2026 — 498 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 22% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Product Quality
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Onboarding
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Response Speed
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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