Customereye

Campaignmonitor

Software & Web Servicescampaignmonitor.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,763 days (about 1.7 per month). Busiest month: 6% of reviews. Languages: en 98%, de 1%, fr 1%.

Overall Score

49/100
−16.6 vs. last month4.20 ★ average rating · 100 reviews
49/100 from 100 reviews over 16 months, moderate confidence.

Software & Web Services average: score 61.8, rating 4.15 stars, reply rate 34.4%, over 3,146 ranked companies · benchmark 23 Oct 2026

Score

49.2

Industry average 61.8

12.6 below average

Rating

4.20

Industry average 4.15

0.05 above average

Reply rate

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Industry average 34.4%

not measured

Competitive Performance Rank

Among ranked Software & Web Services companies

#2570of 3146 ranked in Software & Web Services
Top 82% · Bottom Tierdown 133 from last month
#1 (best)#3146 (worst)
#2568Peer
#2569Peer
#2570This company
#2571Peer
#2572Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

73% of reviews positive, 24% negative

73%
positive
  • Positive73%
  • Neutral3%
  • Negative24%

Sentiment Balance

Covering August 2024 — 6 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Communication
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Response Speed
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Delivery Shipping
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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