Based on public reviews and response behavior.
100 reviews over 565 days (about 5.4 per month). Busiest month: 12% of reviews. Languages: en 99%, pt 1%.
Software & Web Services average: score 59.5, rating 4.06 stars, reply rate 36.1%, over 2,026 ranked companies · benchmark 6 Oct 2026
Score
49.1
Industry average 59.5
10.4 below average
Rating
2.71
Industry average 4.06
1.35 below average
Reply rate
—
Industry average 36.1%
not measured
Among ranked Software & Web Services companies
Only companies with enough recent, scoreable reviews are ranked.
44% of reviews positive, 55% negative
Covering September 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 71% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Included in the full report
Unlock the full report — $4.99Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,026 ranked companies in Software & Web Services (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.269 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.347). Review the worst months in the trend data to identify specific operational or product issues.
