Flight & Hotel Booking • United Stateswww.city-discovery.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 461 days (about 6.6 per month). Busiest month: 70% of reviews — one month dominates this sample. Languages: en 98%, de 1%, pt 1%.
These figures describe an earlier period, not the last 12 months.
Flight & Hotel Booking average: score 69.7, rating 4.44 stars, reply rate 46.4%, over 1,292 ranked companies · benchmark 30 Oct 2026
Score
67.0
Industry average 69.7
2.7 below average
Rating
4.07
Industry average 4.44
0.37 below average
Reply rate
—
Industry average 46.4%
not measured
Not ranked
no reviews in the last 12 months
72% of reviews positive, 28% negative
Covering November 2017 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,292 ranked companies in Flight & Hotel Booking (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.278 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 22% of reviews against an industry average of 46%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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