Customereye

Charnwood Machinery Ltd

Construction & Industrialwww.charnwood.net

Review data last updated .

Based on public reviews and response behavior.

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160 reviews over 376 days (about 13 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

54/100
+3.2 vs. last month4.84 ★ average rating · 160 reviews
54/100 from 160 reviews over 13 months, moderate confidence.

Construction & Industrial average: score 66.2, rating 4.55 stars, reply rate 45.1%, over 2,078 ranked companies · benchmark 12 Oct 2026

Score

54.3

Industry average 66.2

11.9 below average

Rating

4.84

Industry average 4.55

0.29 above average

Reply rate

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Industry average 45.1%

not measured

Competitive Performance Rank

Among ranked Construction & Industrial companies

#1606of 2078 ranked in Construction & Industrial
Top 77% · Bottom Tierup 99 from last month
#1 (best)#2078 (worst)
#1604Peer
#1605Peer
#1606This company
#1607Peer
#1608Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

83% of reviews positive, 16% negative

83%
positive
  • Positive83%
  • Neutral1%
  • Negative16%

Sentiment Balance

Covering September 2026 — 9 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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